About Us

About Gundam Planet

This is the next era of Gundam Planet
Ever since Gundam Planet was started by one person in 2010, it has continued growing to comprise the most qualified and focused team in the US, who are all dedicated to bringing you the best products and service in the import Japanese collectible & hobby market. We're an independent small business that is Asian-owned and family-operated, and 100% of our operations are handled by our in-house staff. Whether you want to shop online or in-person at our New Jersey showroom, you'll be sure to find something to love about GP!
Making the planet smaller
In the early-mid 2000s, it was difficult to find Gundam products outside of a few that were made available in US retail stores. We are constantly striving to find new ways to bring a wider variety of better products to everyone who wants them. Although a small variety of model kits has made its way back into big-box and chain retail stores, we look to continue stocking the largest possible variety of import collectible and hobby products to provide customers with the widest selection of model kits, figures, and more, along with industry-best post-purchase support—and if you're in the Northeast, it's all less than an afternoon's drive away!
Small business feel with big business performance
As individuals who have previously been customers in this industry, we understand everything that makes a shopping experience enjoyable. We are dedicated to maintaining only the highest quality in shipping speed, packing, communication and product selection, without sacrificing any of our commitment to excellent customer service. Every time you contact us, you'll be greeted by a real person! These are only some of the reasons we were named to Newsweek's list of America's Best Customer Service for three consecutive years.

Not only are we constantly striving to improve the shopping experience online, but also the community experience locally. By offering open warehouse days, classes, and holding holiday gatherings while also supporting local build groups with monthly events, we hope to make Gundam Planet not only a great place to shop, but also a great place to spend time with others who share your passion for the products.
Customers are our first priority

There's been a shift in the decade we've been open from stores being stores to stores being "brands." We have never strayed from our primary commitment being to our customers. Whether we are compiling thousands of cells into a spreadsheet for you to see exactly where your preorder is, or we're being completely transparent about industry issues caused by supply shortages, we always want to give our undivided attention to you. We're not trying to be a "Lifestyle Brand" or compile a team of "Partnered Influencers" to increase impressions and leave loyal customers behind; we are giving our all to be the best and easiest place to shop for all your collectible and hobby needs, and that will never change.

Why you're here: the model kits & figures

Authentic items: We are deeply connected to modelers and collectors and guarantee our product quality is at the maximum level. We choose products and suppliers with only the best quality and reputation from worldwide markets to satisfy your needs and exceed your expectations. We guarantee all model kits and figures come from the licensed manufacturers and distributors, so you never have to worry about subpar products or bootleg/knockoffs. All the products are handled and delivered from our suppliers to our warehouse and then to you with the utmost care. We're all avid collectors too, and we never provide an experience we wouldn't be happy with receiving ourselves.

Believe the hype

We've been around a while and we're very confident in our website, our staff, and our methods. Other notable supporters of ours include major domestic competitors, who have enjoyed utilizing our descriptions and disclaimers written by our in-house staff for nearly a decade. Whether it's through suspiciously similar packing insert designs (we do hope you enjoyed your orders) or a word-for-word identical preorder disclaimer, you'll be able to see our influence throughout the entire domestic market no matter which hobby site you're shopping on.

Thank you, every one of you, for showing your interest in our products.